If you’d like to receive more content like this, join 5,000+ other lawyers and legal marketers who subscribe to my Legal Growth email newsletter here. I once heard an interview with a successful chef who trains his team to never ask the diner, “How is everything?”Why? Because rarely does it reveal anything useful. The
The Modern Firm Monday: Standing Out in a Crowded Legal Market
This blog starts an exciting new series in collaboration with LEX Reception and The Modern Firm. Brendan Chard, founder of The Modern Firm, will share practical strategies to help your…
The post The Modern Firm Monday: Standing Out in a Crowded Legal Market appeared first on LEX Reception.
Law Firm CRM with Casita Simpson
In this episode, Alay and Casita discuss:
- Why every law firm should consider a CRM.
- Client management systems versus practice management systems.
- Saving money and simplifying your tools.
Key Takeaways:
- Look at the different programs you are using and see how you might be able to centralize and simplify your tools.
- Many, though not all,
Must-Read Books for Attorneys Looking to Elevate Their Firm Over Summer
The legal field demands constant growth, but summer vacation doesn’t have to mean putting your personal development on pause. If you’re an attorney aiming to improve your firm, the right…
The post Must-Read Books for Attorneys Looking to Elevate Their Firm Over Summer appeared first on LEX Reception.
Fake deadlines
You’ve heard me talk about the value of using “fear of loss” in your marketing and that it is usually more effective than speaking to a prospective client’s “desire for gain”. A client or prospect will be more likely to call you, opt in, or sign-up when they know that if they don’t, they may
From Hierarchies to Networks: How Law Firms Can Become a Team of Teams
You can run a flawless matter and still lose the client. You can deliver strong legal work and still fall behind. Why? Because today’s clients expect more than legal knowledge. They want speed, coordination, flexibility and a team that can work across practices like one unit.
Most law firms are not built that way. They
Mastering the Art of the Follow-Up: How to Turn Events Into Real Business Development Opportunities
You spent weeks or months planning the event. You invited the right people, chose a strong format and created the kind of setting where real conversations could happen. Maybe it was a cocktail reception. A panel. A small dinner. What matters is that you brought people together with intention.
But too many companies (and people)
Why Clients Don’t Refer You Even When They Like You
You did a great job. The client thanked you. Maybe they even left a glowing review. But months go by, and you realize they’ve never sent anyone your way. It’s not that they didn’t have a good experience. It’s that good experiences alone don’t lead to referrals.
Referrals don’t just happen. They come from clarity,
Harnessing Your Emotions
One of the tougher challenges of emotional intelligence is called “emotional regulation.” Of the four primary abilities constituting emotional intelligence, it essentially refers to a person’s ability to manage and ultimately change the emotions we are feeling. Not always an easy or even pleasant task.
Legal Ethics and Emerging AI: A Guide to Governance, Risk, and Practice Transformation
As artificial intelligence rapidly reshapes legal workflows, attorneys face urgent questions about ethical responsibility, risk management, and regulatory compliance. From document drafting and case research to branding and client communications, AI is now deeply embedded in legal practice. But its promise is matched by real dangers–hallucinated citations, confidentiality breaches, and governance blind spots.
For an