When law firms search for a reliable contract attorney, they are looking for precision, speed, and professional excellence. Florida’s expanding legal and business landscape – […]
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Leading change that sticks: a practical guide for law firm CRM transformation
By Colin McKee
CRM change management in law firms has a reputation problem. Not because change is inherently hard, but because the traditional approach has typically failed.
The conventional playbook looks familiar: appoint a project sponsor, run a series of training sessions, issue a mandate from leadership, and track compliance metrics. Firms invest months in executing this approach,
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Most law firms are watching a competitive shift happen. Some are building a strategy around it.
By Colin McKee
Part one of a four-part series: AI for the business of law
78% of law firms don’t have a defined AI strategy. That number, from Thomson Reuters’ 2025 Future of Professionals Report, might not sound alarming on its own — until you see what it means for the firms that do. Wolters Kluwer’s 2026
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New Intapp Time release brings AI deeper into the time entry workflow to capture more billable hours and protect earned revenue
By Colin McKee
Latest release adds AI work code prediction and one-click narrative compliance, plus more of the timekeeping flexibility professional services firms need to protect earned revenue and drive firmwide adoption.
PALO ALTO, Calif. — May 21, 2026 — Intapp (NASDAQ: INTA), the governed AI platform for professional firms in highly regulated industries, today announced the latest…
The new economics of law firms: Why AI is rewriting the profit equation
By Colin McKee
Profit per lawyer across the AmLaw 100 is up more than 50% over the past half decade, and 90% of law firm revenue still flows through a billing model built on a single durable premise: time has value, and clients pay for it.
That durability is a tribute to the model’s strength. It also
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How to make the right CRM choice for accounting and consulting firms
By Colin McKee
Every evaluation team has been in this meeting.
The CRM evaluation is down to two or three options, someone flags that one of them is going to take longer to implement, cost more, and require more from the team. So the conversation quickly shifts toward whatever is easiest to approve.
Easy for whom? And toward
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Charting the path to strategic risk management: A maturity roadmap for accounting firm leaders
Ask most accounting firm leaders whether their firm manages risk well, and most will say yes. Ask them to describe how risk insight influenced their last 10 major growth decisions — including client acceptance, practice expansion, geographic entry, and talent investment — and their answers become considerably less clear.
Across the industry, 6 in 10
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Bring Your AI Model (BYAIM): Redefining eDiscovery Control
Why “Bring Your AI Model” Is Becoming a Boardroom Conversation in eDiscovery
Over the past year, I’ve seen a noticeable shift in how legal leaders talk about AI in eDiscovery.
The conversation is no longer centered on whether AI should be used. In many organizations, that question has already been settled. The more important questions…
Why governed AI starts at the engagement level
By Colin McKee
Professional services firms aren’t built like corporations. Ownership is distributed across partners who control client relationships, manage delivery, and carry personal liability for the work they sign. Practice lines operate with meaningful autonomy. In a global network, member firms are legally separate entities that happen to share a brand. That structure creates the economics of…
Why your AI investments aren’t making your firm more valuable — and what to do about it
By Colin McKee
Over the past two years, law firms have made substantial investments in AI tools — everything from drafting assistants to research accelerators to meeting summarizers. And by most measures, these tools work. Lawyers are faster, more responsive, and more productive on a task-by-task basis. But the problem is, it’s not really showing up at the
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