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Dear contributors, subscribers and other readers of Dialogue on Remaking Law Firms 
Over the holiday break, I have decided that it’s time to make a number of changes in the direction and balance of my work. 
These decisions will enable me to focus more intensely on my business interests. These include the accelerated digital transformation

Mark Cohen opens Law in the age of the customer with the statement: This is the age of the customer.
The asymmetrical advantage that sellers long held over buyers is gone. Consumers have access to market information and choice that has transformed the buy-sell dynamic. Social media provides them with a reference source and

In introducing Commoditizing Legal Services, Heather writes “When many law firms are as fungible as peanut butter, savvy productization and exemplary service are differentiators”.
One of the most significant trends brought to the legal market by alternative law companies is the variety of delivery methods that make legal services less complicated and expensive, and therefore

In Remaking News of the Week: Majority of US GCs expect a recession this week we report the just-published findings of the 2019 Altman Weil report titled, Law Departments Show Caution on Hiring and Spending in 2019.

“Seventy-six per cent of Chief Legal Officers expect there will be a recession in the US within the