Dear contributors, subscribers and other readers of Dialogue on Remaking Law Firms
Over the holiday break, I have decided that it’s time to make a number of changes in the direction and balance of my work.
These decisions will enable me to focus more intensely on my business interests. These include the accelerated digital transformation
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Law in the age of the customer
Mark Cohen opens Law in the age of the customer with the statement: This is the age of the customer.
The asymmetrical advantage that sellers long held over buyers is gone. Consumers have access to market information and choice that has transformed the buy-sell dynamic. Social media provides them with a reference source and…
Remaking News of the Week: Richard Susskind’s Online Courts
Remaking News of the Week: Richard Susskind’s Online Courts features extracts from an early summary of Richard’s new jewel in the legal ecosystem. These are some of the central themes, fist carried in Legal Week. Early next year, I will publish my own review of Online Courts and the Future of Justice.
Commoditizing legal services
In introducing Commoditizing Legal Services, Heather writes “When many law firms are as fungible as peanut butter, savvy productization and exemplary service are differentiators”.
One of the most significant trends brought to the legal market by alternative law companies is the variety of delivery methods that make legal services less complicated and expensive, and therefore…
Talking with Daniel van Binsbergen, CEO and Co-founder of Lexoo
The six years since I published NewLaw New Rules – A conversation about the future of the legal services industry have been an exhilarating ride, no more so because of the inspiring people I have met as a result. Daniel van Binsbergen, CEO and Co-founder of Lexoo is one such person. We held this…
Do BigLaw managing partners see their worlds differently?
Do BigLaw managing partners see their world differently? invites Dialogue readers to share their experiences and views on the extent to which BigLaw leaders align with and differ from C-suite executives in corporations.
The Conference Board recently published The Future-Ready Organization reporting how CEOs and C-suite executives are thinking about the next few years and their…
Remaking News of the Week: Case study in analytics
Today in Remaking News of the Week, I am sharing a case study in analytics featuring the work of Bryan Cave Leighton Paisner (BCLP) first reported in the Legal Executive Institute Forum magazine.
For many years BCLP has leveraged data in its data-driven approach to decision- making for the internal management of the firm, optimizing…
Talking with Lachlan McKnight, founder of LegalVision
Lachlan McKnight is the CEO of LegalVision, an award-winning NewLaw firm. I had the pleasure of talking with him recently.
1. Lachlan, the last decade has seen the proliferation of NewLaw business model providers of B2B and B2C legal services. How does LegalVision interpret this growth and the diversity in types of provider?
Remaking News of the Week: Majority of US GCs expect a recession
In Remaking News of the Week: Majority of US GCs expect a recession this week we report the just-published findings of the 2019 Altman Weil report titled, Law Departments Show Caution on Hiring and Spending in 2019.
“Seventy-six per cent of Chief Legal Officers expect there will be a recession in the US within the…
Remaking News of the Week: Traditional law firms must adapt or die
Legal Futures recently headlined Traditional law firms must adapt or die, tech GCs warn.
The interview reported the use of what some might call melodramatic language, like ‘inertia’, ‘still stacking meetings with lawyers’, ‘unless BigLaw adapts to the way agile providers are doing things, they’re on their death bed’ and ‘they need to change their (business)…