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There’s an old New Yorker cartoon that shows a grandfatherly man talking to a younger man in a library, and he says to him that “Those who don’t study history are doomed to repeat it [while] those who do study history are doomed to stand by helplessly while everyone else repeats it.” Am I the

In the first of my two posts in this series discussing lessons I have learned over the past thirty years of practice as to how to avoid incurring Chapter 93A liability as a result of claims handling or settlement decisions, I discussed the centrality of the factual record of the claims handling and the necessity

The Washington Post has a fascinating article today on the operation of the NFL’s disability claim system for addressing benefits due for neurological impacts from professional football. Although likely behind a paywall, the article is certainly worth a read. Its point is really that the system, which is the outcome of a negotiated class action