Since the turn of the century, we’ve been propelled into a technological revolution. As digital interactions grow, so do risks of identity fraud, money laundering, and other financial crimes. As fraudsters adapt, businesses must stay a step ahead. This is where KYC (Know Your Customer) comes into play—a foundational compliance framework that protects businesses, customers,…

No matter the industry, customer experience (CX) is key to building trust and loyalty. If you’re not delighting your customers with seamless web experiences or digital onboarding, you risk losing those users to the competition. At Shufti, we couldn’t agree more. But CX isn’t exactly easy to measure — so how do you build and…

With over 100 fraud and identity companies operating worldwide, you might assume that something like Identity Verification has become just another commodity – each provider using the same tools, operating at the same speed, and priced about the same. However, nothing could be further from reality. 
Top competitors are constantly jostling with each other to…

About Stanton Brooks
Stanton Brooks is a global customer experience (CX) leader specializing in driving transformative CX strategies and developing UX organizations to achieve maturity. Known for his visionary approach to aligning customer-centric innovation with business growth, Stanton has led CX programs at Equifax, Mastercard, Monsanto, Magellan Health and now leads Global CX for CDK.…

What Is MiCA?
At the end of 2024 and just weeks after the crypto market reached an all time high of $3.7 trillion in market cap, the full suite of Markets in Crypto-Assets (MiCA) regulations took effect in the European Union (EU). This landmark legislation is an expansive framework that aims to harmonise laws related…

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Verifying identities with advanced biometrics was already a challenge—then along came AI-generated deepfakes, digital impersonations of people. Deepfake fraud is a predictable byproduct of the rapid development and release of increasingly advanced AI technology. And as deepfakes grow increasingly easy to create and more difficult to spot, they are becoming more stealthy and dangerous. According…